4 questions to save serious conflict situations

An immediate investigation into the root cause of a problem is not always the best solution. Read how to save the situation by asking the following questions.

  • What do we want? What is the positive perspective that we are aiming for?
  • What must happen first so that we can bring about this positive situation?
  • What must we do to prevent further damage?
  • Who can we ask for assistance?

Linda Schroeter

  • productronica